MIAMI BEACH, FLORIDA — (July 9, 2024) — The Setai Miami Beach - the region’s leader of luxury hospitality adored by discerning travelers around the world - has achieved remarkable acclaim in Travel + Leisure’s 2024 World’s Best Awards, securing the prestigious title of Greater Miami Beach's top-ranked resort.

Situated ocean-side in the heart of Miami’s most desirable location on South Beach, The Setai offers an ultra-private retreat in the heart of Miami. Celebrating its 20th anniversary in 2024, the property maintains its reputation for setting the standard in luxury hospitality on Miami Beach, infusing Asian-inspired hospitality with iconic Art Deco design. Unparalleled amenities include an award-winning spa curated in partnership with luxury skincare brand, Valmont, unparalleled dining experiences at modern Asian restaurant Jaya and beachside Ocean Grill, three temperature-controlled pools adorned by cabanas and towering palm trees, private beachfront services, custom amenities by Palm Angels and unrivaled access to Miami’s bustling cultural scene, granted by a Clefs d’Or Chief Concierge.

Each year, Travel + Leisure recognizes the top hotels, islands, cities, cruise lines, airlines, spas, and more around the globe, based on the results of the Travel + Leisure World’s Best Awards 2024 readers’ survey. Readers rated hotels on the following characteristics: rooms/facilities, location, service, food and value. The Travel + Leisure World’s Best Awards 2024 is an essential and trusted source for inspiration and guidance as travelers make plans to set out on trips around the globe.

“We are deeply honored to be acknowledged as Greater Miami Beach’s best hotel by the esteemed readers of Travel + Leisure,” says Alex Furrer, General Manager of The Setai, Miami Beach. “This achievement affirms our position as Miami’s leading luxury resort and reflects our team's unwavering commitment to providing exceptional service and unforgettable experiences. We're incredibly grateful to all of our loyal guests who voted for us to win this prestigious title.”

The 2024 World’s Best Awards lists, as well as survey methodology, are currently featured on www.travelandleisure.com and will appear in the August 2024 issue of the magazine.

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About The Setai, Miami Beach

Situated ocean-side in the heart of Miami’s most desirable location in South Beach, The Setai, Miami Beach is an award-winning, international leader in hospitality and the hotel of choice for the sophisticated international traveler. The Setai masterfully combines the warmth of Asian hospitality with the best in personalized service, the latest in-room technologies and truly rarified comfort. Housed in a restored 1936 landmark building within the historical Art Deco District, The Setai has been artfully designed, weaving the aesthetics of the Far East into its original Art Deco facade. The Setai features 91 Art Deco rooms, 3 Pool Villas and 62 Ocean Suites, including the Penthouse and incomparable amenities including three temperature-controlled sparkling pools, beachfront services, exceptional dining experiences led by Executive Chef Vijayudu Veena, Valmont for The Spa at The Setai, Miami Beach and a Clefs d’Or Chief Concierge. The hotel is privately held; holds membership with The Leading Hotels of the World and has consecutively been awarded the coveted Forbes Travel Guide Five Star Award since 2015. For more information, please visit thesetaihotel.com.

Facebook: www.facebook.com/thesetai

Instagram: @thesetaimiamibeach

About Travel + Leisure:

Travel + Leisure is the preeminent voice for the sophisticated traveler, serving up expert intelligence and the most immersive, inspiring travel lifestyle content anywhere.  Travel + Leisure captures the joy of discovering the pleasures the world has to offer—from art and design to shopping and style to food and drink—and offers compelling reasons to get up and go. With a total global audience of more than 15 million, the Travel + Leisure portfolio includes the U.S. flagship and four international editions in China, India, Mexico, and Southeast Asia.  The U.S. edition of T+L, which launched in 1971, is the only monthly consumer travel magazine in print in the U.S., has an authoritative website, TravelandLeisure.com, and an extensive social media following of more than 13 million. Travel + Leisure also encompasses newsletters and media collaborations.

The Setai, Miami Beach Media Contact:

J/PR

setai@jpublicrelations.com

MIAMI BEACH, FLORIDA — (May 2024) — In the inaugural year of the MICHELIN Keys, a new award to recognize the world’s most extraordinary hotels, The MICHELIN Guide has awarded The Setai, Miami Beach with Two Keys. The Setai is one of only four hotels in Miami to be awarded the prestigious two-key rating, denoting the hotel as “exceptional” by The MICHELIN Guide’s team of anonymous experts.

Launched in 2024, The MICHELIN Keys represent the most outstanding hotels from The MICHELIN Guide, each vetted and judged on five categories: architecture and interior design, quality and consistency of service, overall personality and character, value for the price, and a significant contribution to the guest experience in a particular setting.

Situated ocean-side in the heart of Miami Beach, The Setai stands as a globally recognized leader in hospitality and the preferred hotel for discerning travelers. Combining the essence of Asian hospitality with the best in personalized service, the property boasts luxurious accommodations, including recently-debuted Pool Villas, and unrivaled amenities - from three sparkling swimming pools, private beachfront services and award-winning dining experiences, to a spoiling Valmont spa. The excitement for 2024 continues with the upcoming launch of The Setai’s brand-new Japanese restaurant and immersive dining experience, JÁPON, which will open its doors later this year.

“We are honored to have been awarded Two Keys from the esteemed MICHELIN inspectors,” says Alex Furrer, General Manager of The Setai, Miami Beach. “This prestigious accolade is a testament to the dedication of our team who continue to provide unrivaled guest experiences and ensure we maintain the highest standards of luxury service.”

About The Setai, Miami Beach

Situated ocean-side in the heart of Miami’s most desirable location in South Beach, The Setai, Miami Beach is an award-winning, international leader in hospitality and the hotel of choice for the sophisticated international traveler. The Setai masterfully combines the warmth of Asian hospitality with the best in personalized service, the latest in-room technologies and truly rarified comfort. Housed in a restored 1936 landmark building within the historical Art Deco District, The Setai has been artfully designed, weaving the aesthetics of the Far East into its original Art Deco facade. The Setai features 91 Art Deco rooms, 3 Pool Villas and 62 Ocean Suites, including the Penthouse and incomparable amenities including three temperature-controlled sparkling pools, beachfront services, exceptional dining experiences led by Executive Chef Vijayudu Veena, Valmont for The Spa at The Setai, Miami Beach and a Clefs d’Or Chief Concierge. The hotel is privately held; holds membership with The Leading Hotels of the World and has consecutively been awarded the coveted Forbes Travel Guide Five Star Award since 2015. For more information, please visit thesetaihotel.com.

Facebook: www.facebook.com/thesetai

Instagram: @thesetaimiamibeach

The Setai, Miami Beach Media Contact:

J/PR

setai@jpublicrelations.com

Miami, FL, (July 11, 2023) – The Setai, Miami Beach, once again has been named one of the top three hotels in Greater Miami by Travel + Leisure in their annual World’s Best Awards. This prestigious recognition follows the resort also being named one of the top 500 hotels in the world in this year’s T+L 500.

Travel + Leisure recognizes the top hotels, islands, cities, cruise lines, airlines, spas, and more around the globe, based on the results of the Travel + Leisure World’s Best Awards 2023 readers’ survey. Selected entirely by Travel + Leisure readers, hotels are rated on rooms/facilities, location, service, food, and value. Earning a spot is regarded as a prestigious achievement within the hotel industry.

Nestled ocean-side in Miami Beach, The Setai is one of the most desirable destinations in the city. Designed intentionally to capture the warm essence of  Asian hospitality, the luxury resort offers an ultra-private and exclusive retreat in the heart of Miami. Housed in a restored 1936 landmark building within the historic Art Deco District, The Setai blends classic Miami with modernity and provides a uniquely calm oasis for discerning travelers. Adorned with palm trees, the resort offers guests three pools, access to a private beach club, an award-winning spa curated in partnership with luxury skincare brand, Valmont, custom amenities by Palm Angels, and unparalleled access to Miami’s bustling cultural scene, granted by a Clefs d’Or Chief Concierge. Famed for its immersive and entertaining dining experiences, guests can taste the world at Jaya and enjoy nightly live entertainment, or dine overlooking the crystal Miami waters at beachfront restaurant, Ocean Grill.

This recognition serves as a strong testament to the exceptional experience provided by The Setai, as the hotel continues to be recognized on the global stage as one of the best hotels in Greater Miami, and the world. This year, the resort achieved its ninth consecutive Five-Star Award from Forbes Travel Guide, where the resort’s outstanding hospitality, service, amenities, and accommodations were showcased as some of the best in the world.      

“The Setai captures the best of luxurious Miami, from the unparalleled location to the world-class amenities, award-winning dining, and much more. We are honored to be named once again among the top three hotels in Miami by Travel + Leisure,” says General Manager, Alex S. Furrer. “For over 19 years, The Setai has provided guests with refined hospitality that focuses on personalized service across all aspects of their stay. Our continuous accolades are a reflection of our dedicated and passionate team.”    

The 2023 World’s Best Awards lists, as well as survey methodology, are currently featured on www.travelandleisure.com and will appear in the August 2023 issue of the magazine.

About The Setai, Miami Beach:

Situated ocean-side in the heart of Miami’s most desirable location in South Beach, The Setai, Miami Beach is an award-winning, international leader in hospitality and the hotel of choice for the sophisticated international traveler. The Setai masterfully combines the warmth of Asian hospitality with the best in personalized service, the latest in-room technologies and truly rarified comfort. Housed in a restored 1936 landmark building within the historical Art Deco District, The Setai has been artfully designed, weaving the aesthetics of the Far East into its original Art Deco facade. The Setai features 90 Art Deco rooms, 55 Ocean Suites, including the Penthouse and new Pool Suites, and incomparable amenities including three temperature-controlled sparkling pools, beachfront services, exceptional dining experiences led by Executive Chef Vijayudu Veena, Valmont for The Spa at The Setai, Miami Beach and a Clefs d’Or Chief Concierge. The hotel holds membership with The Leading Hotels of the World and has consecutively been awarded the coveted Forbes Travel Guide Five Star Award since 2015.

For more information, please visit thesetaihotel.com.

Facebook: www.facebook.com/thesetai

Instagram: @thesetaimiamibeach

Twitter: @thesetai

US & UK Media Requests: setai@jpublicrelations.com

About Travel + Leisure:

Travel + Leisure is the preeminent voice for the sophisticated traveler, serving up expert intelligence and the most immersive, inspiring travel lifestyle content anywhere.  Travel + Leisure captures the joy of discovering the pleasures the world has to offer—from art and design to shopping and style to food and drink—and offers compelling reasons to get up and go. With a total global audience of more than 15 million, the Travel + Leisure portfolio includes the U.S. flagship and four international editions in China, India, Mexico, and Southeast Asia.  The U.S. edition of T+L, which launched in 1971, is the only monthly consumer travel magazine in print in the U.S., has an authoritative website, TravelandLeisure.com, and an extensive social media following of more than 13 million. Travel + Leisure also encompasses newsletters and media collaborations.

THE SETAI, MIAMI BEACH NAMED FIVE-STAR HOTEL IN FORBES TRAVEL GUIDE’S 2023 STAR AWARDS

The Setai, Miami Beach Earns Prestigious Accolade for the Ninth Consecutive Year  

MIAMI, FLORIDA — (February 15, 2023) — Forbes Travel Guide (“FTG”), the only global rating system for luxury hotels, restaurants, and spas, today announced its 2023 Star Awards. The Setai, Miami Beach earned a Forbes Travel Guide Five-Star award for the ninth year in a row and is showcased with other honorees on ForbesTravelGuide.com.

Situated ocean-side in the heart of Miami’s most desirable location on South Beach, The Setai is an award-winning, international leader in hospitality and hotel of choice for the sophisticated traveler. Combining the warmth of Asian hospitality with the best in personalized service, the property boasts luxurious accommodations and incomparable amenities including three temperature-controlled sparkling pools, beachfront services, exceptional dining experiences led by Executive Chef Vijayudu Veena and Valmont for The Spa at The Setai, Miami Beach.  

“It is a tremendous honor to receive the coveted Five-Star rating by Forbes Travel Guide for our ninth consecutive year. This esteemed recognition would not have been possible without the dedication of our extraordinary team who continue to deliver the unparalleled experience The Setai, Miami Beach is known for. As we look ahead to introducing a new restaurant in summer 2023, our team is as committed as ever to setting the global standard for luxury hospitality,” commented Alex Furrer, General Manager of The Setai, Miami Beach. 

Forbes Travel Guide is the world-renowned authority in genuine Five-Star service, and The Setai, Miami Beach is the latest returning addition to its illustrious annual Star Rating list.  

To view the new Star Award winners, visit ForbesTravelGuide.com. For a detailed explanation of how Forbes Travel Guide compiles its Star Ratings, click here

Connect with Forbes Travel Guide:

Instagram: www.instagram.com/ForbesTravelGuide

Twitter: www.twitter.com/ForbesInspector

Facebook: www.facebook.com/ForbesTravelGuide

About Forbes Travel Guide:

Forbes Travel Guide is the only global rating system for luxury hotels, restaurants and spas. Our anonymous professional inspectors evaluate based on up to 900 objective standards, with an emphasis on exceptional service, to help discerning travelers select the world’s best luxury experiences. The only way to get a Five-Star, Four-Star or Recommended rating is by earning it through our independent inspection process. For more information about Forbes Travel Guide, please visit ForbesTravelGuide.com.

About The Setai, Miami Beach

Situated ocean-side in the heart of Miami’s most desirable location in South Beach, The Setai, Miami Beach is an award-winning, international leader in hospitality and the hotel of choice for the sophisticated international traveler. The Setai masterfully combines the warmth of Asian hospitality with the best in personalized service, the latest in-room technologies and truly rarified comfort. Housed in a restored 1936 landmark building within the historical Art Deco District, The Setai has been artfully designed, weaving the aesthetics of the Far East into its original Art Deco facade. The Setai features 87 Art Deco rooms, 49 Ocean Suites, including the Penthouse and incomparable amenities including three temperature-controlled sparkling pools, beachfront services, exceptional dining experiences led by Executive Chef Vijayudu Veena, Valmont for The Spa at The Setai, Miami Beach and a Clefs d’Or Chief Concierge. The hotel is privately held; holds membership with The Leading Hotels of the World and has consecutively been awarded the coveted Forbes Travel Guide Five Star Award since 2015. For more information, please visit thesetaihotel.com.

Facebook: www.facebook.com/thesetai

Instagram: @thesetaimiamibeach

Twitter: @thesetai

Forbes Media Contact:

Forbes Travel Guide

press@forbestravelguide.com

The Setai, Miami Beach Media Contact:

J/PR

setai@jpublicrelations.com

Miami Beach, le 1 janvier 2023 – À The Setai Miami Beach, la Saint-Valentin s’envole vers de nouveaux sommets avec l’offre Love is in the Air. Et plus précisément, dans une des Ocean Suites de son élégante tour en bord de plage ! Des suites qui offrent une vue panoramique sur l’océan et South Beach, et donnent droit à une série de privilèges exclusifs : transferts aéroports aller-retour, personnel dédié, petits déjeuners quotidiens et sélection de boissons non alcoolisées gratuites, entre autres.

Dans le cadre de ce forfait spécial de deux nuits, les couples y seront en outre reçus VIP, avec une bouteille de champagne Roederer Brut bien fraîche. De quoi bien commencer ce séjour romantique au cours duquel ils pourront profiter de la plage de The Setai et de ses trois piscines à températures différentes - des souvenirs à immortaliser grâce à un appareil photo instantané rétro ! Également inclus dans cette offre : un soin Love Ritual au Spa Valmont de l’établissement, comprenant un massage de style balinais, un bain de pétales de rose et du champagne aux fraises. De quoi passer une fête des amoureux véritablement inoubliable.

Un seul couple pourra quant à lui vivre une expérience encore plus luxe : une Saint-Valentin Paradise Among the Palms dans la plus vaste des Ocean Suites – et l’un des plus spectaculaires appartements d’hôtels de tous les Etats-Unis : la Penthouse Suite du 40^ème étage de The Setai. Ce sanctuaire de 930 m2 avec vue panoramique à 360 degrés sur la plage et les gratte-ciels de Miami possède quatre chambres, une grande cuisine, une réception privée mais aussi un époustouflant toit-terrasse, avec bar extérieur, salons, jacuzzi et grande piscine privée. Une expérience de luxe sans équivalent à Miami !

Le duo d’heureux privilégiés sera accueilli avec deux cocktails signature Chili Passion Martinis, un arrangement floral de 500 roses conçu par Roots and Roots, ainsi qu’une bouteille de champagne Cristal Louis Roederer et du caviar. Autre cadeau de bienvenue : deux ensembles de la collection capsule proposée chaque année par Palm Angels et The Setai, comprenant des sweats à capuche, des t-shirts, des casquettes et des cabas. Un dîner pour deux dans le restaurant de gastronomie asiatique Jaya complète ce forfait ultime.

En plein South Beach, The Setai Miami Beach est une véritable oasis d’élégance au cœur de ce quartier festif. Cet hôtel de 141 suites se distingue par son style architectural singulier, associant l’Art Déco à sa déclinaison asiatique, élégante et raffinée. Une empreinte orientale aux antipodes de toute ostentation, que l’on retrouve dans la délicatesse et la prévenance de son personnel. 

Offres Saint-Valentin « Love is in the Air » et « Paradise Among the Palms »

Prix et disponibilités sur demande. Séjour minimum de deux nuits. Offres soumises à conditions, disponibles pour les nouvelles réservations seulement et non cumulables avec d'autres promotions. Doit être réservé au moins 48 heures à l'avance.

 Réservations et informations : +1 844-843-6232, reservations@thesetaihotel.com et thesetaioceansuites.com

À propos de The Setai, Miami Beach

Situé en bordure d’océan, en plein cœur de South Beach, The Setai Miami Beach est un hôtel mythique maintes fois primé, et plébiscité par la clientèle internationale la plus exigeante pour son service personnalisé discret et son confort d’exception. Son édificehistorique érigé en 1936 au sein du quartier Art Déco a été somptueusement redécoré par le célèbre décorateur d’intérieur Jean-Michel Gathy dans un style asiatique à la sobriété et au raffinement tout extrême-orientaux. Composé de 90 suites Art Déco, de 50 Ocean Suites et d’une grandiose Suite Penthouse, l’établissement offre trois piscines à températures différentes et un nouveau Spa Valmont. Ses restaurants placés sous la houlette du chef exécutif Vijayudu Veena offrent des expériences gastronomiques exceptionnelles. Sa chef-concierge française Clefs d’or Maïté Foriasky est à la tête de l’équipe de conciergerie de cet hôtel dirigé de main de maître par le Suisse Alex Furrer. Membre de Leading Hotels of the World, The Setai Miami Beach a été élu pour la 3^ème fois en 2021 Meilleur Hôtel du Grand Miami Beach par le prestigieux magazine américain Travel + Leisure. Depuis 2015, il s’est par ailleurs vu accorder chaque année la note suprême de cinq étoiles par le prestigieux Forbes Travel Guide dans son classement des meilleurs établissements hôteliers internationaux

Plus amples informations sur thesetaihotel.com, www.facebook.com/theSetai/, Instagram et Twitter #TheSetaiMiamiBeach

THE SETAI, MIAMI BEACH RECOGNIZED WITH CONDé NAST TRAVELER’S

2022 READERS’ CHOICE AWARD AS A TOP HOTEL IN MIAMI

The RCA’s celebrate the world’s top hotels, resorts, cities, countries, islands, spas, trains, airlines, airports, cruises, and more. 

New York, NY (October 4, 2022) – Condé Nast Traveler today announced the results of its annual Readers’ Choice Awards with The Setai, Miami Beach recognized among the top 5 hotels in Miami. The Setai is also the highest-ranking hotel in South Beach on the list.

 More than 240,000 Condé Nast Traveler readers submitted responses rating their travel experiences across the globe to provide a full snapshot of the top places they enjoyed this year and can’t wait to return to next. The Readers’ Choice Awards are the longest-running and most prestigious recognition of excellence in the travel industry and the full list of winners can be found here.

 “The Setai defines the best of Miami luxury in many ways. From lavish and spacious accommodations, exclusive guest-only amenities, and vibrant dining experiences, to the chic and tranquil Valmont for the Spa at The Setai, it’s the ultimate destination within the city,” said General Manager Alex S. Furrer. “This notable ranking among Condé Nast’s discerning readers reinforces the incredible service and dedication from our team, who show up for our guests every single day. We are all very proud of this award, which joins many accolades over the last several years from recognized and respected industry organizations”.  

This recognition is a powerful testament to the experience The Setai, Miami Beach provides, as the Condé Nast Traveler Readers’ Choice Awards is a leading barometer of the places and companies that satisfy some of the most passionate and discerning travelers out there now.

Situated ocean-side in the heart of Miami’s most desirable location in South Beach, The Setai, Miami Beach is an award-winning, international leader in hospitality and the hotel of choice for the sophisticated international traveler. The Setai masterfully combines the warmth of Asian hospitality with the best in personalized service, the latest in-room technologies and truly rarified comfort. Housed in a restored 1936 landmark building within the historical Art Deco District, The Setai has been artfully designed, weaving the aesthetics of the Far East into its original Art Deco facade. The Setai features 91 Art Deco rooms, 3 Pool Villas, 56 Ocean Suites, including the Penthouse and incomparable amenities including three temperature-controlled sparkling pools, beachfront services, exceptional dining experiences led by Executive Chef Vijayudu Veena, Valmont for The Spa at The Setai, Miami Beach and a team of Clefs d’Or Concierges. The hotel holds membership with The Leading Hotels of the World and has consecutively been awarded the coveted Forbes Travel Guide Five Star Award since 2015.

The 2022 Readers' Choice Awards are published on Condé Nast Traveler's website at cntraveler.com/rca and celebrated in the November issue.

For more information, please visit thesetaihotel.com.

Facebook: www.facebook.com/thesetai

Instagram: @thesetaimiamibeach

Twitter: @thesetai

For Condé Nast Traveler press inquiries, please contact: awards@condenasttraveler.com

THE SETAI, MIAMI BEACH : LES CLEFS DU SUCCÈS

Avec ses 5 concierges Clefs d’Or, dont la Française Maïté Foriasky, le légendaire palace de South Beach se place au 1er rang de la Floride et parmi les tous premiers aux Etats-Unis

Miami Beach, le XX septembre 2022 – Cinq concierges Clefs d’Or : The Setai, Miami Beach est désormais l’hôtel de Floride qui compte le plus grand nombre de membres de la prestigieuse association au sein de sa conciergerie – et l’un des tous premiers aux États-Unis ! Un gage d’excellence pour cet établissement légendaire membre de The Leading Hotels of the World, qui se voit accorder chaque année depuis 2015 la note suprême de cinq étoiles par le prestigieux Forbes Travel Guide dans son classement des meilleurs établissements hôteliers internationaux.
Fondée en France en 1929, l'Association des Concierges Clefs d’Or est forte de quelque 400 membres dans l’Hexagone et de plus de 3.500 dans 80 pays autour du monde. Ce club très privé, basé sur les valeurs d’excellence et de discrétion, ne s’ouvre qu’à l’élite de la profession. Il faut être patient et passer avec succès un long processus mêlant cooptation, expérience et évaluation des compétences pour être admis dans le fin du fin du service hôtelier international.

À la tête de la conciergerie d’exception de The Setai : Maïté Foriasky. Cette Française - une des seules chef concierges Clefs d’Or de l’Hexagone officiant à l’étranger – supervise une équipe cosmopolite constituée d’une Indonésienne, d’une Polonaise, d’un Mexicain, d’une Péruvienne et de deux Américains.

Née dans le Nord de la France mais dotée d’origines basques, cette passionnée de voyage a fait ses valises pour l’Amérique Centrale et du Sud, avant de s’installer aux Etats-Unis au milieu des années 1980… pour ne plus jamais revenir ! Initialement destinée à une carrière commerciale, c’est à San Francisco qu’elle découvre sa véritable passion, en devenant assistante concierge du Hilton de la ville. Une révélation : six mois plus tard, elle devient concierge en titre, consciente d’avoir trouvé sa voie. En 2002, Maïté est acceptée dans la prestigieuse association des concierges Clefs d’Or.

Après 16 années passées en Californie, c’est en 2004 que Maïté Foriasky est appelée par l’équipe de lancement de The Setai Miami Beach pour devenir Chef Concierge de ce nouvel hôtel de luxe sur le point d’ouvrir. 18 ans déjà, au cours desquels Miami a beaucoup changé. « A l’époque, il n’y avait que très peu de restaurants et de vie culturelle. Aujourd’hui, c’est une ville qui bouge à tous les niveaux : l’Art Basel, qui attire de plus en plus de visiteurs de toute la planète, en est un exemple éloquent, tout comme cette année, l’organisation pour la toute première fois du Grand Prix de Formule 1 ».
Maïté Foriasky est fière de travailler à The Setai, un hôtel qu’elle décrit comme « unique » : « C’est un établissement indépendant dont le concept ne ressemble à aucun autre. Le service y passe avant tout, il est caractérisé par un raffinement à l’asiatique. Il y a une véritable âme. On est accueilli avec le sourire, et on s’y sent comme à la maison. » Prévenance et discrétion : c’est aussi ce que viennent chercher à The Setai de nombreuses stars internationales désirant préserver leur intimité.

Répondant quotidiennement aux demandes les plus diverses d’une clientèle haut de gamme, Maïté Foriasky aurait beaucoup d’anecdotes savoureuses à raconter. Une des requêtes les plus insolites qui lui ait été faites ? Celle d’un Anglais résolu à expédier un tigre de Floride jusqu'à Londres - le tout dans un délai de deux jours. Le client était tombé amoureux d'une
habitante du « Sunshine State » et lui avait demandé de s'installer à Londres avec lui. Sa réponse ? Elle ne bougerait pas sans son animal favori ! Avec l'aide du Miami Metro Zoo, et après avoir rempli une montagne de formulaires, la Chef Concierge a finalement pu accomplir sa mission avec succès !